GPS Tracking and Car Security Questions, Answered
Straight answers to what people ask us most about getting started, trackers and alerts, security and remote starts, and the warranty.
Getting started
Where do I start?
With a call, a text or the form. Tell us the vehicles, where they are parked and what you want to track or protect, and we set up a time for your install. The free tools on this site can help you think it through first.
Do I need an appointment?
Yes. We are mobile and install by appointment at your home, shop or lot.
Do you work with businesses?
Yes. Fleets, contractors, used car lots and rental car owners are a big part of our work.
Do you install at my home?
Yes. We come to you, install on site and show you how everything works.
What areas do you serve?
Our mobile service covers Middle Tennessee within about 25 miles. Use the service map or call to confirm yours.
Trackers and alerts
What is the difference between hardwired, plug-in and battery trackers?
Hardwired trackers are powered by the vehicle and hidden behind panels. Plug-in trackers use the OBD port and are easy to unplug. Battery trackers run on their own power and suit trailers and equipment.
Do trackers need a service plan?
Most use a cellular service plan. We explain the cost before you buy.
What alerts can I get?
Depending on the tracker: speeding, arrivals and departures, after-hours movement, long idle, low battery and towing.
Can I see where a vehicle went yesterday?
Yes. Trip history lets you look back over days.
Can several people use the map?
Yes. You choose who sees it.
Security and remote starts
Will a kill switch stop a car while it is moving?
No. A starter kill switch is for a parked vehicle only, and we install it so it cannot cut a moving vehicle.
Will my alarm go off by mistake?
We tune the sensors to your vehicle and your parking spot so it does not.
Is remote start safe?
Remote starts are built to keep the car locked and to shut off if someone steps on the brake without the key.
Can a manual transmission car have a remote start?
Yes, with a safety reservation step so the car cannot start in gear.
Do diesels and push-button cars work?
Yes, with the right kit. Diesels wait for the glow plugs.
Warranty and responsible use
What does the warranty cover?
Installations of products purchased from us carry a lifetime warranty. Ask us for the written details when you book.
Are your installers certified and insured?
Yes.
Can I track someone's car without telling them?
Use trackers only on vehicles you own or have the legal right to monitor, and tell drivers, family members and renters. We cannot give legal advice, so ask an attorney if you are unsure.
What should I tell my teen or my employees?
That the vehicle has a tracker, why, and what the rules are. Clear policies work best.
What if something stops working?
Call us. We test, find the problem and tell you whether it is a repair or a replacement.
Did not find your question?
Call or text, or send the form. We are happy to explain.